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#HOW TO DELETE IOGEAR SMART CARD READER CERTIFICATES UPDATE#
#HOW TO DELETE IOGEAR SMART CARD READER CERTIFICATES CODE#
#HOW TO DELETE IOGEAR SMART CARD READER CERTIFICATES PASSWORD#
#HOW TO DELETE IOGEAR SMART CARD READER CERTIFICATES LICENSE#

Reopen your browser and try to connect to the Code Center Premium website.Reinsert the smart card into the reader, wait 20 seconds.Remove the smart card from the reader and close your browser.Validate you receive the pop up to enter your pin.Try closing all versions of IE again and retry. Validate you receive the user selection pop-up If you do not receive this then the system is not reading the smart card.Confirm that the reader is fully connected to the computer.

If you receive the message that you cannot connect to Code Center Premium without a smart card it means that your system is not communicating with CCP, generally your system is not registering the smart card reader.

Insert the smart card in the reader and wait 30 seconds for it to propagate the certificate.

Delete out any certificates issued by Code Center Premium.

Open Internet Explorer, select Tools -> Internet Options -> Content.

How do I delete existing Code Center Premium certificates from my machine?

Delete out any certificates listed for Code Center Premium in your browser:.

If you are still unable to connect to Code Center Premium: When prompted to select a certificate, make sure that the certificate is the most recent certificate issued by Code Center Premium. Re-insert the smart card into the reader, and wait 20 seconds for the certificate to propagate. First, remove the smart card from the reader and close all instances of your browser. Most likely, either a wrong certificate has been selected or the certificate did not have enough time to fully propagate into your web browser. If a person in your organization is designated as the primary contact to Code Center Premium, it may speed resolution to have them contact When I try to log in to Code Center Premium, why do I receive the prompt "Please insert a smart card"?Ī. Please contact and provide your name and company information to begin resolution.

#HOW TO DELETE IOGEAR SMART CARD READER CERTIFICATES LICENSE#

The license that provides your access has expired. When I try to log in to Code Center Premium, why do I receive the error message "Access Denied"?Ī. After five incorrect PIN entries, your smart card will be blocked and will be unusable. Unfortunately, after the PIN has been changed we can neither look it up nor can we reset the PIN remotely. I have changed the PIN on my smart card and now I cannot remember it. This will launch the PIN Tool that allows you to change the PIN.

#HOW TO DELETE IOGEAR SMART CARD READER CERTIFICATES UPDATE#

The tool for changing your PIN is installed when you update your CSP (Cryptographic Service Provider) as instructed in the cover letter that accompanied your new card.

Simultaneously hit Control, Alt and Delete keys.

Insert smart card into the smart card reader.

Windows 7, Windows Server 2008, Windows Vista:

#HOW TO DELETE IOGEAR SMART CARD READER CERTIFICATES PASSWORD#

If your smart card is blocked from multiple incorrect password challenges, contact to request a new smart card. Please note, for security reasons the Shared Source Initiative does not keep record of any PIN changes and cannot reset your PIN remotely. Instructions are provided below per Operating System. How do I change the PIN on my smart card?Ī. Prior to shipping your smart card, your PIN is e-mailed to you from Code Center Premium Feedback ( If you have not received this e-mail, please check your spam/junk mail folder for an e-mail with the subject heading of "Welcome to Code Center Premium." If you have misplaced that e-mail, please contact for further assistance. How do I obtain the PIN for my smart card? I never received the PIN for my smart card.Ī.

If you qualified for a Shared Source Initiative source licensing program and signed the appropriate agreements then you should have received a smart card, smart card reader, and password that allow you to connect to the Code Center Premium web site. The Code Center Premium web portal is found at. Shared Source Initiative > Troubleshooting Code Center Premium and Debugging Troubleshooting Code Center Premium and Debugging